Pontypool Car Hire Terms

Rental Terms

All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or when you collect your vehicle. This document outlines essential terms, conditions, insurance coverage, associated charges, and your obligations during the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.

Eligibility Criteria

Renting a vehicle with us requires:

• To hire a vehicle from Car Hire in Pontypool, you must be at least 21 years old. Age restrictions may differ based on the vehicle type, with potential extra fees for drivers under 25. A valid driving license suitable for the vehicle class is required, as well as proof of identity and current address. Valid payment details and a security deposit are necessary, along with any additional criteria outlined in the Rental Agreement.

Booking and Payment Process

• Reservations can be made via our website, by telephone, or directly at our Pontypool office. A deposit may be required to confirm your booking. Full payment and a security deposit are generally necessary at the time of vehicle pickup. All prices are stated in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment systems.

Vehicle Pickup and Drop-off

• At the time of pickup, it is important to conduct a thorough inspection of the vehicle and report any pre-existing damage without delay. A vehicle condition report will be prepared and must be signed prior to leaving the lot. The vehicle should be returned in the same condition as received, with allowance for typical wear and tear. Any new damage will be evaluated and may incur additional costs. Please return the vehicle with the same fuel level as at pickup; refueling fees will apply if the vehicle is returned with less fuel. Late returns may attract extra charges, so please inform us as soon as possible if you expect to be late. You will be liable for any parking fines, traffic violations, or fees accrued during your rental, plus an administrative charge.

Insurance and Liability Terms

• All rentals come with basic third-party insurance included. You can find comprehensive coverage details and excess amounts outlined in the Rental Agreement. Additional insurance options may be available, which can help lower your financial liability. It's advisable to review these options closely. You remain liable for damage or loss up to the insurance excess, unless you opt for additional coverage. Any damage resulting from negligence, misuse, or violations of these Terms remains your responsibility, irrespective of your insurance status.

6. Modifications and Cancellations

Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show up may incur additional charges.

Prohibited Activities

Prohibited Uses of Rental Vehicle

• The vehicle must not be used for any unlawful activities. This includes racing, rallying, off-roading, or engaging in any dangerous driving. Transporting hazardous materials is prohibited. Sub-letting the vehicle or permitting unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden, as is using the vehicle for purposes it was not designed for. Passenger and weight limits should be observed, and travel outside the agreed geographical area requires prior approval.

Breach of these terms may lead to rental termination and extra fees.

Liability Limitations

To the fullest extent permitted by English and Welsh law, Car Hire Pontypool is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims is limited to the rental amount you paid in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence, or for fraudulent activities.

Pontypool Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in this region.

Updates to Terms

We can update these Terms at any time. Changes take effect immediately after being posted on our website. Continued use of our services indicates your acceptance of the revised Terms.

11. Get in Touch

For inquiries regarding these Terms, please reach out to us:

Pontypool Car Hire Services
Riverside Way, Pontypool NP4 0RS, United Kingdom
Contact Number:: 441432700116
Contact Email:: {{ email }}